Subscription License Transition FAQ

Revised January 10, 2025

Why is Rubicon transitioning to a subscription-based licensing model?

It will allow us to provide more flexibility, enhanced features, and improved security. The ultimate goal is to keep all customers on more recent versions to allow our team to focus on improving the stability, performance and security of the system. The current environment has us supporting 3 different versions of PHP, the primary language used to build the system. This creates many challenges when trying to enhance our standard offering while also supporting custom modifications across the various versions.

What do I need to do to begin the transition to the subscription model?

You will need to sign a new license agreement to move to the subscription model while effectively terminating your current agreement.

Will there be any changes in pricing?

Yes. However we will be offering discounted pricing based on the number years on the system. You will also receive credit for any Annual License Fee already paid under your current agreement.

Additionally, we will be offering early adoption perks for those that sign up for the subscription plan during Q1 2025.  This will include waiving any server configuration charges. We will also offer free or discounted retrofitting for modifications depending on the complexity of the existing changes.

I want to take advantage of the early adoption perks. Do we need to upgrade immediately?

No. You simply need to execute the new license agreement in Q1 2025. At that point, we will work with you to schedule a time to migrate your system to the new version on a compatible server and operating system that minimizes the disruption to you business.

What is the situation with CentOS 7 and CentOS 8 Stream?

CentOS 7 and CentOS 8 Stream reached their end of life in mid-2024, which means they will no longer receive security updates from the Red Hat community. Aside from being slower, systems running on these versions may become vulnerable.

We will working diligently towards migrating all customers to the latest version running on a supported operating system such as Red Hat 9. Ultimately looking to end support for the older versions next year